Hot Lunches OnLine Hot Lunches OnLine

How It Works...

Application Setup

The school lunch team setups up the staff, and the classes so that when parents enter their children into the system they can just pick the class the student is in. Each staff person has a user id created for them automatically so they can login and order online as well.

The next step is to enter all your suppliers and products into the database. This is so that when orders are placed the system can link the ordered items to suppliers and products to generate the supplier order forms for you. You can specify product name, a description, label text, cost and selling prices, and options for each item. You can even upload an image for a product which is very useful when selling fund-raiser items.

Menu Setup

To setup order forms a schedule must be defined, such as "Fall Lunch Orders", with a set of dates that have menus, perhaps every Friday from September to December. Then you create a menu for each of the defined menu dates by selecting products that you wish to sell. The menu items can be edited for price and to change the description or the title but the default values are taken from the data you have already entered into the supplier products. This saves considerable time as you don't have to enter the data over and over again for each menu item.

Parents Register and Order

The next step is that your school parents register to create their own account, they add their children into the system and then place orders for each of their children. We get the parents to enter their own data to ensure that we adhere to the privacy laws.

Once each family has finished ordering they can print out the orders to put on the fridge if they like, they can print out a remittance form if they want to pay with a check, or if you have setup a PayPal account they can pay on-line using their credit card.

On-line payments are automatically posted to the family account, checks must be posted manually by someone on the lunch team. It's easy to find out who owes money and to send them emails reminding them that they have a balance outstanding.

Lunch Processing

All that's left is for you to generate all the reports you need. Simply click a button to generate supplier order forms that you can email or fax to your suppliers, print off classroom delivery sheets so that the meals are delivered correctly, and then print off the revenue reports to track how your lunch program is doing.

The system provides dozens of reports to simplify your work, from a check register for the treasurer, a receivables report, PayPal transactions report, payment summary, user transactions, and a user activity report. You can even ask parents to enter their children's allergy information so that you can keep track of that information.

Lunch Delivery

Finally, vendors delivery the food to the school for someone to distribute to the students and staff who have ordered

Time Savings

This system will save your hot lunch team countless hours of time and improve the accuracy of the process so that you all have less stress. It is all about making it easier for everyone because school lunch programs are beneficial for everyone.

What our clients say

Hot Lunches Online

We were on a web-based program prior to coming onto Our program was very basic but it suited our needs. However, due to support issues, we had to investigate other options and was the one we chose. No regrets. This program is so powerful, flexible and easy for anyone to use. The support is second to none. And Mark, what can I say about Mark; he is a technical genius and extremely patient with those of us who are technically challenged. It is rare to meet a "techie" who is so good with people. I love that if we question him on why the program does this and not that, all of a sudden you will get an update saying that what you mentioned is changed. Coming from a background of very little support, it is a real treat dealing with Mark.

- Lesley Hart - Stoneybrook Public School (London, Ontario)

Hot Lunches Online

I am a parent on the HOT LUNCH COMITTEE from Carnarvon Community School in Vancouver and have just started to use the program since September after many years of frustrations with PAPER orders. I have found an overwhelmingly positive response from parents who have found it easy and fast to use( and love the paypal option) and from our hot lunch committee who have found pizza days go faster and smoother. I had and still have questions as they come up with the system and Mark is very fast at responding to all my emails. All in all, a good choice by our school.

- Helen Reid - Carnarvon Community School (Vancouver, B.C.)

Hot Lunches Online

The Belgo PAC purchased the program in June 2009, and began using the program for hot lunch orders this September. We can not say enough positive things about this program, it is extremely easy to use and a phenomenal organizational tool. We have not encountered any "glitches" and all of the transactions and ordering has been smooth and hassle free.

Additionally, the customer service Mark Fester provides is extraordinary. He always returns calls and emails in a timely manner and provides regular updates in relation to program changes etc. Mark has modified the program based on customer suggestions and we were especially impressed when he took the time to meet with us personally when we were considering purchasing the program.

The PAC at Belgo Elementary will continue to purchase the program, and it is well worth the cost.

- Amber Himbeault - Ecole Belgo Elementary (Kelowna, B.C.)

Hot Lunches Online

At Acme School, we used the Hot Lunch Program for a few years before we decided in September to switch to another program. After 4 months of frustration with the other program, we decided to return to Hot Lunches in January 2018. Best decision ever!
It only makes sense to use a program that was designed for that reason. The support I receive is also amazing.

- Connie Rieger - Acme School (Acme, Alberta)

Hot Lunches Online

Thanks, and can I tell you how absolutely amazing it was to press a key and get a delivery order last week? OMG, what was this school waiting for? Truly, mind boggling that people have been manually inputting data for years. I've only been in the position for 5 months and kicking myself it took me as long as it did.

- Jen Dodds - Whistler Waldorf School (Whistler, BC)

Hot Lunches Online

Wanted to say Thank you for another great year of hot lunches!!! Thanks for always being available to answer my questions.

- Holly Martin - Kinnaird Elementary (Castlegar, BC)

Hot Lunches Online

I has to say, amazing job with the site - this is exactly what WRE needed! so much more useful than the official site - i'm wondering if we could just move the newsletters and important dates over here, so i don't need 2 bookmarks :)
Anyways - huge thanks for putting this together - very impressive!

- Mick - White Rock Elementary Parent

Hot Lunches Online

We have been using for several years. In fact, we tried another online system for a year, but came back to The system is logical and easy to use for administrators, and parents. I love the tutorials, and don't usually need help, but when I do, I always get my problem solved fast. is also a convenient place to comply with PAC regulations, and keep copies of your meeting minutes and agendas. These documents can be easily read by your school community.

- Maria Myers - Ecole Woodward Hill (Surrey, BC)

Hot Lunches Online

We are so pleased with the system so far - It will make school hot lunch life so much easier and we look forward to using it for other fundraising within our school as well. Great product!!

- Jen Ferreira - John Dearness PS (London, Ontario)

Hot Lunches Online

You are a star Leann! Thank you so much for these instructions and I did it yesterday. Thank you again for all your help this year.

- Nora Shipton - Westwind Public School (Stittsville, Ontario)

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